“It’s a great opportunity for us for mobile selling-customers can complete transactions sitting on the plane,” says Jay Scannell, vice president of information technology at Skymall, which launched its m-commerce site, as well as a text messaging program, in July 2007 with the aid of CardinalCommerce. Later this year it will introduce a BlackBerry mobile app built with CardinalCommerce and Digby.
Skymall is ahead of the game when it comes to mobile applications, commonly called apps. Retail mobile apps are where m-commerce sites were three years ago-on the cusp of growth. But there’s no doubt mobile apps in general are popular: Apple’s App Store stocks 15,000 apps (including a handful for m-commerce, all free), with 500 million downloads since it opened in July. And Microsoft (Windows Mobile), Palm and Research in Motion (BlackBerry) are creating app stores for their devices.